- ago
I'm running a version of the Knife Juggler and 12 positions were opened instead of the 10 that were supposed to. I have all the correct trading preferences checked and I'm also sure that there was not a barrage of orders sent to Tradier all at once causing too many to be filled (I've dealt with this previously). The order manager shows a couple minutes between each of the last several orders of the day.

I think the issues was because the live account values were not updated. If I go into the account window and click "Request Updates from Broker(s)" the account then gets up-to-date, but it does not seem to be updating on its own.

Is there a way to have my Tradier account stay up-to-date without having to manually press that button all day?

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Glitch8
 ( 14.34% )
- ago
#1
We're already making the request immediately after every fill, but maybe Tradier's back end isn't getting enough time to update? We can try introducing some latency there.
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- ago
#2
Okay, I can't think of any other reason why I would be taking too many positions.
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- ago
#3
It definitely is not updating my Tradier account unless I manually hit the update the button. My Tradier account had 4 open positions a minute ago, The Quotes Window said 4 orders were triggered, but the accounts window only showed 3 open positions, but it updates to the correct 4 positions once I hit the button.
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