mjj38
- ago
One of my orders triggered from a Quote Window failed today. The TD Connection was working (received streaming quotes and executed a trade in another TD account). The order manager had the trade as active but it wasn't live on the TD side (I checked in ThinkOrSwim). Cancelling the order from WL7 did nothing and I ended up just manually entering the trade.

Here are the log messages. Let me know if there is any other information I can provide.

9/15/2021 08:30:36:665
TD Ameritrade
Error: One or more errors occurred. (A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.)
AggregateException
One or more errors occurred. (A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.) Inner Exception: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
at WealthLab.TDAmeritrade.TDConnection.†††
†††Œ(String , HttpContent , Boolean )
at WealthLab.TDAmeritrade.TDBroker.PlaceTrade(Transaction t)


9/15/2021 08:30:49:839
TD Ameritrade
Error: One or more errors occurred. (The SSL connection could not be established, see inner exception.)

AggregateException
One or more errors occurred. (The SSL connection could not be established, see inner exception.) Inner Exception: The SSL connection could not be established, see inner exception.
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
at WealthLab.TDAmeritrade.TDConnection.†††
†††(String )
at WealthLab.TDAmeritrade.TDBroker.†††
†††‡‘(String )
0
307
4 Replies

Reply

Bookmark

Sort
Glitch8
 ( 10.94% )
- ago
#1
From what I see it looks like a back-end TD error - their server glitched and didn't process the request! Unfortunately there are two parties involved here and we can't control what happens at the other end.

Having worked at a brokerage, I know too well that these kind of things DO occur ;)
0
Cone8
 ( 24.99% )
- ago
#2
QUOTE:
The order manager had the trade as active but it wasn't live on the TD side.
This is certainly odd though! Are you using Build 7 for the TD Extension?
0
mjj38
- ago
#3

QUOTE:

This is certainly odd though! Are you using Build 7 for the TD Extension?
I was using the latest TD extension and Build 20 of WL7.

I assumed it was probably an API glitch, no pun intended ;-) I'll see if it happens again. Hopefully it's just a one off.
0
Cone8
 ( 24.99% )
- ago
#4
If it does happen again, check ToS's Cancelled Orders section to see if there's some sort of system message. Seems odd that we would have matched an order without seeing something on the other end.
1

Reply

Bookmark

Sort