Hello, how are you? I downloaded WealthLab 9 and would like to use it during the free trial period. I registered a user account on the website; when I launch the program, it asks for my username and password. I enter the credentials I created, but I receive the message shown in the attached image.
How should I proceed in this case?
How should I proceed in this case?
Rename
It looks like had a short trial on WL7 about 5 years ago, so we'll reset that to give you (and us) another chance with WL9. Give it another try now!
Hi Cone, how are you? You're right; I had downloaded a different version a while back.
I just ran it again, and it worked.
As I understand it, I have 15 days of access with this trial version, correct?
Thanks a lot for the quick and efficient response.
I just ran it again, and it worked.
As I understand it, I have 15 days of access with this trial version, correct?
Thanks a lot for the quick and efficient response.
That's correct. All the extensions are part of the trial too, so install the ones that interest you. See the Descriptions in Extensions in the menu above.
Hi Cone,
I get the same error, just signed up and downloaded WL9. I don't remember having registered previously, but you never know, may have and just never used it.
Can you check my account also.
Cheers
I get the same error, just signed up and downloaded WL9. I don't remember having registered previously, but you never know, may have and just never used it.
Can you check my account also.
Cheers
Since you just signed up as TSI, probably you had a trial with a different username in the past. If you send a message to info@wealth-lab.com with the email address(es) you could have used in the past, we can find the record required to free up your trial.
Hi Cone, how are you?
When I tried to access WealthLab today, it notified me that I still have 9 days left on my demo license. However, when I clicked the "OK" button, it notified me again that it couldn't find my license file and then closed the application. How should I proceed?
I have attached images of the two messages that appeared.
10609-WealthLab-pdf
When I tried to access WealthLab today, it notified me that I still have 9 days left on my demo license. However, when I clicked the "OK" button, it notified me again that it couldn't find my license file and then closed the application. How should I proceed?
I have attached images of the two messages that appeared.
10609-WealthLab-pdf
Can you give it a try again, I added a record to give you an additional two weeks.
Hello, Glitch. Sorry for the delay in getting back to you. I just ran it, but the same message is still appearing.
Ok can you email me then at support@wealth-lab.com so I can run you through some other diagnostics?
Hello, Glitch, I’ve already sent the email, as requested.
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