For some reason, I can not log into Wealthlab.
Can you please help.
I know that my license is good for a year, so don't know what the issue is.
Thank you,
Larry
Can you please help.
I know that my license is good for a year, so don't know what the issue is.
Thank you,
Larry
Rename
Turn offline mode off. Any effect?
Check your firewall or antivirus, it may be blocking connection to our license server. Restart the PC / router.
Check your firewall or antivirus, it may be blocking connection to our license server. Restart the PC / router.
"Turn offline mode off. Any effect?
Check your firewall or antivirus, it may be blocking connection to our license server. Restart the PC / router. "
Eugene,
I have turned of firewall and and antivirus.
I have rebooted both my PC/Router.
I don't know how to turn offline mode off. I can not get into Wealthlab.
Thank you,
Larry
Check your firewall or antivirus, it may be blocking connection to our license server. Restart the PC / router. "
Eugene,
I have turned of firewall and and antivirus.
I have rebooted both my PC/Router.
I don't know how to turn offline mode off. I can not get into Wealthlab.
Thank you,
Larry
Larry, I double checked your WL8 license which expires in half a year. It's OK with it. No obvious license error in sight. We should investigate the issue.
Meanwhile, what PC you're trying to run WL8 on - is this a new one?
Meanwhile, what PC you're trying to run WL8 on - is this a new one?
"Meanwhile, what PC you're trying to run WL8 on - is this a new one? "
I re-installed windows last week, so this was a "new pc". I have been using Wealthlab daily since last week on the "new pc".
This is my main pc. I have a backup pc I use when there is an issue with the new pc.
I just started my old PC and Wealthlab started right up. The data is synced on both machines. I tested it out on the old PC and even my latest additions worked perfect.
I then started the new pc that had a license problem and this pc is now "magically" working.
So it is fixed. However, I would like to know what happened.
I am back up on my new pc.
Thank you,
Larry
I re-installed windows last week, so this was a "new pc". I have been using Wealthlab daily since last week on the "new pc".
This is my main pc. I have a backup pc I use when there is an issue with the new pc.
I just started my old PC and Wealthlab started right up. The data is synced on both machines. I tested it out on the old PC and even my latest additions worked perfect.
I then started the new pc that had a license problem and this pc is now "magically" working.
So it is fixed. However, I would like to know what happened.
I am back up on my new pc.
Thank you,
Larry
Glad it's working for you, Larry. Apparently there was some kind of a network issue.
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