Subscription Cancellation Procedure
Author: ddaurelio
Creation Date: 8/1/2018 2:19 PM
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ddaurelio

#1
I have a subscriber to my system who is still in his 30-day trial period and wishes to cancel. He informed me of this through a post to my system forum. My understanding of the process after re-reading through the material on the Wealth-Lab website is that the subscriber will automatically receive an email prior to the end of the subscription period, with a link that allows him to cancel the subscription and that there is no action that the author has to take to terminate the subscription. Can you confirm that my understanding is correct, and if not, what specific action(s) I need to take?
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Eugene

#2
QUOTE:
the subscriber will automatically receive an email prior to the end of the subscription period, with a link that allows him to cancel the subscription and that there is no action that the author has to take to terminate the subscription.

True. That's part of the WealthSignals policy > Trial Subscriptions and Cancellation of a Subscription.
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Cone

#3
If for some reason the subscriber doesn't get the email, there's also way to cancel the subscription using the order number received by clicking the last link on this page: https://www.cardquery.com/
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