WL7.20 was working fine this morning when I downloaded data. Closed and tried to restart, it crashed at 'Auxiliary Setup' step. Uninstalled and reinstalled 7.20... crashed at same step... downloaded & updated to latest 7.21 (via website)... this also keeps crashing at the same 'Auxiliary Setup' step.
Please advise what to do!!
Please advise what to do!!
Rename
Apparently it's a Wealth-Data configuration went wrong today. We'll fix this ASAP. Sorry for the inconvenience.
Oh, I thought it was me who broke something)).
WL7 should work again, please retry.
Yes, it is!
On behalf of everyone affected: THANK YOU for fixing this quickly!!!
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I have 1 question and a 2 suggestions, if I may:
Q) Is there a need to re-download WealthData data?
Suggestions:
1) In a future update can you please ensure that if a module has an issue WL7 can atleast startup and let the user work? The affected module can be greyed out and made non-available with a popup explanation.
2) The Support page should have a link to open a Support Ticket.
On behalf of everyone affected: THANK YOU for fixing this quickly!!!
------------------------------------------
I have 1 question and a 2 suggestions, if I may:
Q) Is there a need to re-download WealthData data?
Suggestions:
1) In a future update can you please ensure that if a module has an issue WL7 can atleast startup and let the user work? The affected module can be greyed out and made non-available with a popup explanation.
2) The Support page should have a link to open a Support Ticket.
There's no need to refresh Wealth-Data. The startup crash was caused by bad metadata. Of course we'll work on fixing the issue in a future build.
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