Before I buy a few Questions
Author: anthony19
Creation Date: 4/3/2011 8:40 PM
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anthony19

#1
Hi,

Pls can you assist before a buy the WL DEVELOPER 6.1:
1) Is the license fee an annual pmt or once off?
2) If a new version is available after purchasing, do i pay the full license fee again?
3) I have a Mac and run Parrallels for my Window apps - any issues from users with this set up?
4) Diff betw 32/64 bit?

Tks
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Eugene

#2
Hi,

1 - There is a license fee ($799) and an annual payment i.e. maintenance fee ($150, starting from 2nd year).
2 - No. While your maintenance period is active (i.e. during 1st year after purchase when maintenance fee is waived or later if your maintenance fee has been paid), upgrades are free.
3 - Many users run Wealth-Lab Pro and Developer in Parallels, no known show-stopper.
4 - Key points summed up in this FAQ: Is Wealth-Lab Developer/Pro 6 able to use 4(6,8...) Gb of RAM when running on a 64-bit OS?
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sourkraut

#3
QUOTE:
3 - Many users run Wealth-Lab Pro and Developer in Parallels, no known show-stopper.
Does that mean a Fidelity customer can download and install WL Developer? If not, how does one get both versions?
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Eugene

#4
Absolutely not, I mean to say that both Fidelity and our customers are using Parallels.
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anthony19

#5
Tks Eugene. I have now purchased WL Developer and working with it using Parallels.

One, possibly silly, question: how do I make use of the mouse 'right click' actions e.g. in the dataset menu?
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Eugene

#6
Hmm, you just click there and a popup menu appears. What's your experience? Please describe step by step.
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anthony19

#7
Apple help showed me how to do it, tks. I have been testing, using and learning the WL software until yesterday. The following error msg came up:

[Window Title]
Microsoft Windows

[Main Instruction]
WealthLabDev has stopped working

[Content]
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

[Close program]

"Windows" has not "notified" me and I'm at a loss as to the solution. Can you assist or shall i create a ticket for support to revert?

Tks
Anthony
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Eugene

#8
Yes, please enter a new support ticket.
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anthony19

#9
Apologies Eugene. Tried 2x but following error when trying to submit ticket:

Bad Request

HTTP Error 400. The request is badly formed.
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Eugene

#10
Try clearing cookies and re-trying. If still no go, try later or try in a different browser.